GTi_01
07-12-2007, 01:18 AM
some ass hat customer had a roid attack tonight at my work and threatens me rofl. this dude is about maybe one inch taller than me and almost the same size, but on steroids, hispanicish looking.
here is the story:
me: welcome to sprint, how can i help you?
roidmanrampage: im looking for a home charger for a moto rzr.
me: here ya go, its $32.31
wife: wow, why so much?
me: we warranty our accessories for a year.
wife: oh cool.
roidmanrampage: *talks to wife in a low tone* "when did cingular say they were gonna get home chargers in for the phone?
wife: i don't know, but im tired of waiting for them to come in.
wife:/roidmanrampage: is there anywhere else we can get one?
me: maybe at a gas station or something, but those are most likely generic and you'll eventually have to buy another one soon since that can easily go out.
wife:/roidmanrampage: true.
roidmanrampage:okay, do you guys give military discounts?
me: yes, but only for bills, its 15% thats discounted every month.
wife: okay, we'll take it.
wife: *proceeds to write out a check*
me: would you rather pay with a debit/credit card? because they're the samething, it gets deducted within a couple of hours since its electronic.
wife: no, its okay, i'd rather pay by check. whats your return policy?
me:30 days
(keep in mind, they never asked how they get refunded, nor did i say anything about refunds)
me: *takes check and runs it through the eca check machine and has her sign for it*
me: here ya go, have a nice day and when you're ready to bring your cingular numbers, please stop in.
wife:/roidmanrampage:okay thanks!
later on that night they both come into the store and try to return the charger.
sales rep: hi, how may i help you?
wife:/roidmanrampage: we would like to return this charger we bought.
sales rep: oh, you paid by check?
wife: yes.
sales rep: okay, we'll have to refund it to you by check then since thats how you paid for it.
roidmanrampage: why? that guy over there *points in my direction* said we will be refunded by cash.
sales rep: i'm sorry, but thats store policy, we cannot refund you in cash even if you paid by credit card or check. which is the samething for almost all businesses.
roidmanrampage: thats bullshit, where if your manager?
sales rep:*grabs assistant manager*
As Mgr: we can only refund you through your check (not knowing they have cingular).
roidmanrampage: thats fkn BS! that guy said we will be refunded in cash!
As Mgr: *walks over to me while im still helping another customer* hey, can you come over there when your done? why did you tell him we'll refund him in cash, you know thats against policy, you can get in trouble.
me: ..... wth? i never once mentioned anything about cash, all i ever said was that they have 30 days.
As Mgr: just come when you're done.
Me: *walks over to that other register*
roidmanrampage: you're a fkn liar! why don't you fess up! i know what you told my wife!
me: dude, what are you talking about, we never discussed anything about you guys being refunded in cash.
roidmanrampage:you're fkn liar! i know what you said!
me: seriously, you honestly remember me saying you can be refunded in cash? because all we talked about is that you had a 30 day return policy.
roidmanrampage: thats fkn BS! i'm gonna kick your ass!
me: *laughed*, wow.. okay sir, you need to seriously chill out because i know what i told you.
roidmanrampage: fuk you!
wife:*looks at the As Mgr* he needs to apologize for what he told us.
me: for what? that i never mentioned anything about a cash refund when you pay by check? And that you have a 30 day return policy?
roidmanrampage: *backs away and stands in front of his wife*
At this point, i get on the phone to call the store manager to ask if we can just refund him another way, but all i get is a voicemail.
me: *while on the phone, i look at the roidsman and he looks up*
roidmanrampage: what the Fuk are you staring at!!? you wanna go outside so i can kick your ass!!??
me: *laughed pretty loud and shook my head continuing to laugh* thats too funny and still laughing and i go to the back office since the assistant manger told me to let him settle down.
End of story, As Mgr refunds them to their bank card and tells them it takes a few days before it shows up and the roidsman argues and says it posts right away. so instead of arguing, the as mgr just says okay, i guess it will.
moral of the story, is try to take it easy on steroids and learn to control your anger rampage when you're on that stuff, plus your wang shrinks ^.^
here is the story:
me: welcome to sprint, how can i help you?
roidmanrampage: im looking for a home charger for a moto rzr.
me: here ya go, its $32.31
wife: wow, why so much?
me: we warranty our accessories for a year.
wife: oh cool.
roidmanrampage: *talks to wife in a low tone* "when did cingular say they were gonna get home chargers in for the phone?
wife: i don't know, but im tired of waiting for them to come in.
wife:/roidmanrampage: is there anywhere else we can get one?
me: maybe at a gas station or something, but those are most likely generic and you'll eventually have to buy another one soon since that can easily go out.
wife:/roidmanrampage: true.
roidmanrampage:okay, do you guys give military discounts?
me: yes, but only for bills, its 15% thats discounted every month.
wife: okay, we'll take it.
wife: *proceeds to write out a check*
me: would you rather pay with a debit/credit card? because they're the samething, it gets deducted within a couple of hours since its electronic.
wife: no, its okay, i'd rather pay by check. whats your return policy?
me:30 days
(keep in mind, they never asked how they get refunded, nor did i say anything about refunds)
me: *takes check and runs it through the eca check machine and has her sign for it*
me: here ya go, have a nice day and when you're ready to bring your cingular numbers, please stop in.
wife:/roidmanrampage:okay thanks!
later on that night they both come into the store and try to return the charger.
sales rep: hi, how may i help you?
wife:/roidmanrampage: we would like to return this charger we bought.
sales rep: oh, you paid by check?
wife: yes.
sales rep: okay, we'll have to refund it to you by check then since thats how you paid for it.
roidmanrampage: why? that guy over there *points in my direction* said we will be refunded by cash.
sales rep: i'm sorry, but thats store policy, we cannot refund you in cash even if you paid by credit card or check. which is the samething for almost all businesses.
roidmanrampage: thats bullshit, where if your manager?
sales rep:*grabs assistant manager*
As Mgr: we can only refund you through your check (not knowing they have cingular).
roidmanrampage: thats fkn BS! that guy said we will be refunded in cash!
As Mgr: *walks over to me while im still helping another customer* hey, can you come over there when your done? why did you tell him we'll refund him in cash, you know thats against policy, you can get in trouble.
me: ..... wth? i never once mentioned anything about cash, all i ever said was that they have 30 days.
As Mgr: just come when you're done.
Me: *walks over to that other register*
roidmanrampage: you're a fkn liar! why don't you fess up! i know what you told my wife!
me: dude, what are you talking about, we never discussed anything about you guys being refunded in cash.
roidmanrampage:you're fkn liar! i know what you said!
me: seriously, you honestly remember me saying you can be refunded in cash? because all we talked about is that you had a 30 day return policy.
roidmanrampage: thats fkn BS! i'm gonna kick your ass!
me: *laughed*, wow.. okay sir, you need to seriously chill out because i know what i told you.
roidmanrampage: fuk you!
wife:*looks at the As Mgr* he needs to apologize for what he told us.
me: for what? that i never mentioned anything about a cash refund when you pay by check? And that you have a 30 day return policy?
roidmanrampage: *backs away and stands in front of his wife*
At this point, i get on the phone to call the store manager to ask if we can just refund him another way, but all i get is a voicemail.
me: *while on the phone, i look at the roidsman and he looks up*
roidmanrampage: what the Fuk are you staring at!!? you wanna go outside so i can kick your ass!!??
me: *laughed pretty loud and shook my head continuing to laugh* thats too funny and still laughing and i go to the back office since the assistant manger told me to let him settle down.
End of story, As Mgr refunds them to their bank card and tells them it takes a few days before it shows up and the roidsman argues and says it posts right away. so instead of arguing, the as mgr just says okay, i guess it will.
moral of the story, is try to take it easy on steroids and learn to control your anger rampage when you're on that stuff, plus your wang shrinks ^.^