View Poll Results: Please rate your satisfaction with the service provided to you by City Volkswagen

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  • Very Satisfied

    7 43.75%
  • Satisfied

    3 18.75%
  • Neutral

    5 31.25%
  • Dissatisfied

    0 0%
  • Very Dissatisfied

    1 6.25%
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Thread: City Volkswagen

  1. #1
    Geek Administrator ncttrnl's Avatar
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    City Volkswagen

    City Volkswagen
    2111 Morena Blvd.
    San Diego, CA. 92110

    Phone: (800) 315-5310
    Parts/Service: 619-276-6171
    Internet Sales: (619) 276-6173

    Website: http://www.cityvolkswagen.com/
    This signature intentionally left blank.

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  3. #2
    vrrrrrrrrrrrooooooom Administrator bugzy's Avatar
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    Re: City Volkswagen

    The service writers and tech's have always taken care of the cars I've taken there.

    Vehicles serviced:
    2000 Jetta 1.8t 5 spd
    2002 GTI 337


    .: GONE 2000 BMW M5 :: Me - 2013 Jetta GLI - 2000 Jetta 1.8t :: Wife- 2009 VW GTI :: Dad - 2002 VW JTI 337 :.
    Gone:: 1999 VW GTI VR6 :: 2002 Audi A4 Avant 1.8t :: 1989 VW GTI 16v :: 1994 Volvo 850 Turbo wagon :: 1979 VW Rabbit

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  4. #3
    SoCalEuro Member BLACK 1.8T's Avatar
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    Re: City Volkswagen

    I bought my old GTI from them back in June of 2004. Great salespeople then. Not sure about now though.

  5. #4
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    Re: City Volkswagen

    the service department is where its at

    big ups to Shane Dehner for great customer service and helping out with any problems i have with my car
    Derek

  6. #5
    SoCalEuro Member veedubber7's Avatar
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    Re: City Volkswagen

    Quote Originally Posted by DarkstaR View Post
    the service department is where its at

    big ups to Shane Dehner for great customer service and helping out with any problems i have with my car
    x2

  7. #6
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    Re: City Volkswagen

    My Golf was whacked at a stoplight three Thanksgivings ago, and I had it towed to City for body and mechanical repairs. They put it back together as good as new...

    ...with one exception. The repaint on the front bumper and leading edge of the hood did not hold up very well at all. 30k miles later, with less than 100k total miles, the affected areas looked worse than many VWs I've seen with 200k-300k miles or more.

    I guess City would be my 2nd choice among SD County VW dealerships. But I have no personal experience at all with most of them. I only know what I hear, and I don't know whether to believe all of that.
    ..
    '03 Golf TDI with 318k miles: Kerma (Bosio) PP520 nozzles, (SS)1849V turbo, 2.5" DP with catectomy, Alligator tune, VR6/G60 clutch/flywheel, Koni Reds, Michelins, Recaros, Dieselgeek Panzer skidplate

  8. #7
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    Re: City Volkswagen

    Never used their service department, but I did buy my GLI new there. John (salesman) and Josh (manager) are super cool guys, and I would recommend anyone to go see them if they are looking to buy a car. Don't be fooled by the small lot, they have a storage facility too, eventhough they only had 4 GLIs on the lot, the had a lot more to pick from in their storage, where I found exactly what I was looking for.
    2007 Platinum Grey GLI, PKG1, DSG, 18" Huffs, Neuspeed Springs, APR 91 Prog, EvoMS V-Flow, EvoMS Heat Shield, Eurojet PCV fix, ECS Dogbone Insert, AWE Boost Gauge, BSH V-Twin, ON ORDER: BSH DV Kit

  9. #8
    vrrrrrrrrrrrooooooom Administrator bugzy's Avatar
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    Re: City Volkswagen

    Quote Originally Posted by T-Red View Post
    My Golf was whacked at a stoplight three Thanksgivings ago, and I had it towed to City for body and mechanical repairs. They put it back together as good as new...

    ...with one exception. The repaint on the front bumper and leading edge of the hood did not hold up very well at all. 30k miles later, with less than 100k total miles, the affected areas looked worse than many VWs I've seen with 200k-300k miles or more.

    I guess City would be my 2nd choice among SD County VW dealerships. But I have no personal experience at all with most of them. I only know what I hear, and I don't know whether to believe all of that.
    they might have used a respray service that simply paints on top of the damaged area

    ONLY way to properly paint your car is at a paint shop that properly paints the bumper

    if they are mobile, that will not last
    ill bet they hired a mobile bumper repair guy to come out


    .: GONE 2000 BMW M5 :: Me - 2013 Jetta GLI - 2000 Jetta 1.8t :: Wife- 2009 VW GTI :: Dad - 2002 VW JTI 337 :.
    Gone:: 1999 VW GTI VR6 :: 2002 Audi A4 Avant 1.8t :: 1989 VW GTI 16v :: 1994 Volvo 850 Turbo wagon :: 1979 VW Rabbit

    Click here to become a Forum supporter. || .: WheelIndustry.com || Buy SoCalEuro decals here ||

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  10. #9
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    Re: City Volkswagen

    Quote Originally Posted by zRockstar View Post
    Never used their service department, but I did buy my GLI new there. John (salesman) and Josh (manager) are super cool guys, and I would recommend anyone to go see them if they are looking to buy a car. Don't be fooled by the small lot, they have a storage facility too, eventhough they only had 4 GLIs on the lot, the had a lot more to pick from in their storage, where I found exactly what I was looking for.
    yeah all the salesman at City VW are pretty cool

    have you met Jesus? he owns the TR MKV GTI that's always parked out infront of the street. he has 19" BBS LM reps with H&R super sport springs and Bilstein sport shocks, he's a really cool guy, he showed me where he bought his LM reps too
    Derek

  11. #10
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    Re: City Volkswagen

    I wish I could vote again, I can't say enough awesome things about Shane.

  12. #11
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    Re: City Volkswagen

    Did my first 10k mile service here for my MK6 golf. Customer service was amazing. First thing I got out of the car was a hug from the customer relations lady, Cherylann. I watched them working on my car for about 20 minutes and everything seemed pretty standard (oil change, tire rotation, etc.) Overall, satisfied with my service and will be coming back for my 20k and 30k mile services for my car.

  13. #12
    Ronery... I'm so Ronery! Forum Supporter TOYr32's Avatar
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    Re: City Volkswagen

    Side note: What ever happened to Jaun?
    Some people live their entire lifetime and wonder if they ever made a difference to the world. Marines don't have that problem.
    -- Ronald Reagan January 1995

    Secret To Seeing What Forum Supporters See?? >>Click Here<<


  14. #13
    SoCalEuro Member RavinJetta's Avatar
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    Re: City Volkswagen

    Last I heard he switched to a dealership farther south. Been a couple years though since that happened

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